FAQ

Default solution folder, feel free to edit or delete it.

I want to cancel an order, can I do this?
If there is any way we can solve the issue that has led to the cancelation, please contact us on this link where one of our Customer Care team will look ...
Tue, 31 Oct, 2023 at 8:16 PM
I want to make a change to my order, can I do this?
Providing your products haven't left our warehouse, we will be happy to amend your order, please contact our Customer Care team on the this link where o...
Tue, 31 Oct, 2023 at 8:18 PM
What are the differences between the cot mattress'
Here you will find our mattress comparison chart. Full mattress details can be found under the product descriptions.
Wed, 1 Nov, 2023 at 11:48 AM
What is an isofix base?
Isofix is a system for fitting child car seats into cars. The system has two rigid metal anchor points located in the gap between the back and sitting secti...
Fri, 15 Oct, 2021 at 4:18 PM
What car seats can I use on my Pram?
Each of our prams are compatible with different car seats and would need the correct adapters for these to work. Please see the list we have put together b...
Wed, 1 Nov, 2023 at 11:05 AM
Can the carrycot be used for overnight sleeping?
Most of our carrycots are not advised for overnight sleeping but can be used for supervised naps. Our Eclipse carrycot can be used for occasional overnight...
Wed, 1 Nov, 2023 at 11:14 AM
Can I use an Isofix Base with the Astral Car Seat?
The Astral Car seat is a seatbelt fastening car seat only. This means it is not compatible with any isofix base.
Tue, 14 Nov, 2023 at 2:41 PM
How long is the warranty period?
Please see below the standard warranty on Ickle Bubba products: Details on how to extend your warranty can be found using the following link:
Wed, 1 Nov, 2023 at 11:35 AM
Are the seats on travel system pushchairs world or parent facing?
The great thing about our travel system pushchairs is that they can be changed to face both ways.  This includes all 2in1/3in1/All-in-One models. The car se...
Wed, 1 Nov, 2023 at 11:41 AM
How many positions does the Stomp handle have?
The Stomp has a selection of 3 handle positions to adjust to the users height and preference.   Click the link attached to view our Stomp collection. ...
Wed, 1 Nov, 2023 at 11:46 AM