FAQ
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As with many suppliers around the world, we are also experiencing some challenges with international shipping delays. Most often these delays are resolved w...
Mon, 24 Jan, 2022 at 2:12 PM
All our products will show whether they are in stock on our website at the time of purchase. If they are in stock delivery will be 2 to 5 working days and ...
Tue, 31 Oct, 2023 at 7:33 PM
Car seats designed for the British and European market do not need to be FAA approved to be used on a plane. This is an American standard that is not used i...
Tue, 31 Oct, 2023 at 7:46 PM
None of our hoods are designed to be completely waterproof. These are shower proof only. For protection from the rain we would always recommend using the ra...
Tue, 31 Oct, 2023 at 7:49 PM
Your Travel System will come with the handle colour of your choice. These will be leatherette covers that will need to be zipped onto your handle and bumper...
Tue, 31 Oct, 2023 at 7:54 PM
We have a comprehensive list of spare parts and accessories across all our range of products which can be found on our website. Delivery is free for orders ...
Fri, 15 Oct, 2021 at 4:00 PM
Our Customer Service team are here to support you and help solve any issues. To speed up this process, please have the following ready to share this us: A...
Fri, 15 Oct, 2021 at 3:31 PM
Please check if you delivery is part of a set such as a travel system where car seat comes separate or furniture as a part of a bigger set. If it is part of...
Wed, 23 Nov, 2022 at 2:38 PM
You will need to extend the leg of your isofix base using the red buttons either side of the support leg. This will create more room between your car seat ...
Tue, 31 Oct, 2023 at 8:06 PM
As you can see below we have put together an in depth response for you regarding the primary differences between 2 of the car seats which accompany our tr...
Tue, 31 Oct, 2023 at 8:14 PM