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Ickle Bubba Customer Care
Stomp V3
14
Missing stroller frame
What does the Stomp chassis look like folded?
Does the Stomp carrycot have straps?
I did not receive any instructions with my order
Does the moon car seat come with an isofix base?
View all 14
Shipping and Deliveries
6
How do I know when my Klarna payments will start?
I need help with Klarna
Customer disputes delivery - Dispatched from ETS by DPD Germany
Processing Re-Deliveries UK, EU and AUS
Creating an Australia Return
View all 6
What car seats fit a V2 frame?
1
What car seats fit a V2 frame?
Returns Europe
0
Mercury Car Seat - Measurements
1
Mercury Car Seat - Measurements
Zira
3
Zira Update
How to remove Zira Harness for Carry Cot Mode
How to Remove Zira Seat Harness
Delays
1
Delay to Zira - January 2023 Dispatch Date
Rotator
8
Rotator How to adjust the belt?
Rotator How do I adjust the headrest?
Rotator How to change the recline
How to adjust the height of the shoulder belts:
How to remove Rotator harness buckle:
View all 8
Venus Jogger
1
Venus Jogger
Gravity
1
Gravity Stroller - Fully Reclined
Radius 360 Car Seat
1
When to remove the Newborn Inserts on the Radius 360
Car Seat Testing
1
Difference between iSize Testing and Standard
Coleby Classic Cot
1
Coleby Classic Cot - Measurements
General Product Information
0
Coleby Mini Cot Bed
2
Coleby Mini Cot Bed Information
Coleby Mini Cot Bed
Internal Customer Care articles
FAQ
231
How will I find out my order delivery date?
When can I expect an accessory or spare part I ordered to be delivered?
Can I use my car seat on airline?
Are our Pushchair Hoods Waterproof?
I ordered my Stomp V3/Moon travel system with black handles but it has arrived with tan handles.
View all 231
Rotator - OL4B Exclusive
3
Rotator - Is it Swedish Plus tested?
Rotator - Positioning in Car
Rotator Replacement
REVENUE THROUGH SERVICE
8
Revenue through service - upcycling
Raise invoice- Simple sale
Driving lifetime value- additional revenue
Sales bundle- colour pack, shopping basket and rain cover
Sales bundle- moon handle covers, moon wheels, changing bag
View all 8
Bubba and me measurements
2
Measurements
Weights and dimensions
Chasing order from website delivery date
0
Goods restricted for sale in EU or ROW
1
Goods restricted for sale in EU or ROW
Mercury Car seat - Age and Height recommendations for padding
1
Mercury Car seat - Age and Height recommendations for padding
Products Involved in a Car Crash
1
Products Involved in a Car Crash or Accident
What updates do our couriers send Customers pre delivery?
5
DPD - UK
FEDex - UK
Panther - UK
DPD - Germany
Hermes - UK
Stomp v4
2
STOMP V4 HOOD FIT V3
Difference between Stomp V4 & Stomp Luxe Model
When is a Mis Pick a Mis pick?
1
Mispicks
How and when to update the Fault Log
0
Internal Processes
2
How to create a simple sale on Dear ( Replacing under warranty)
How to create Shopify Discount Codes
Canned Responses
V2 car seat and adapters
1
V2 car seat and adapters
Operations 'How To' Articles
Operations
1
How to activate SMS notifications on Royal Mail