When OL4B direct Rotator Customers to us, we need to deal with any queries.
If the customer has an issue that requires a full replacement we will offer them a Radius as an exchange.
If the customer is not happy with this, we will collect the item from the customer directly. Raise a credit for OL4B when back with us and pass the customers details to Jody from the OL4B Team.
Details needed will be OL4B order number, Customer name and Address.
Jody's email address is : jburton@online4baby.com