FAQ
Default solution folder, feel free to edit or delete it.
The 3 pilot holes provide a guide to placing and fixing the stool legs, all 4 screws will need to be used for each of the 4 legs and the 4th screw will self...
Tue, 15 Mar, 2022 at 1:40 PM
You should have been sent a link to manage your DPD collection via text message when this was arranged with one of the customer care team members. Via thi...
Wed, 23 Mar, 2022 at 12:16 PM
You should have been sent a link to manage your DPD collection via text message when this was arranged with one of the customer care team members. Via t...
Wed, 23 Mar, 2022 at 12:18 PM
Please see below updated user guide to install the rear wheels onto the brake bar/axel:
Tue, 29 Mar, 2022 at 2:15 PM
Understanding your warranty To activate your warranty, please make sure you have registered your product online and keep hold of your proof of purchase in ...
Wed, 30 Mar, 2022 at 12:07 PM
As long as the indicators turn green the base is installed correctly. However, please make sure your car is on the compatibility lists: Mercury I-...
Fri, 1 Apr, 2022 at 8:31 AM
Please check all the contents of both boxes. The car seat hood is usually in the pram box. Your car seat hood should look like the one in the image below: ...
Fri, 1 Apr, 2022 at 10:24 AM
The filling block (part F in the guide) can be found under the fabric of the car seat like the image below:
Wed, 25 May, 2022 at 11:25 AM
We promise to match the price of any exact product found on one of our stockists websites. There will need to be no differences in the item for the price t...
Fri, 1 Apr, 2022 at 3:33 PM
The slats of your cot base should be completely flat with no lip around the edge. If you have an edge around the slats, your base has been fitted upside...
Fri, 1 Apr, 2022 at 3:31 PM