FAQ

Default solution folder, feel free to edit or delete it.

Is my Isofix base compatible with the Solar or the Radius car seat?
The Solar and Radius, our follow on car seats both come with their own inbuilt isofix bases.  Please see the links below for more information. https...
Wed, 5 Jan, 2022 at 4:33 PM
Do I have to pay customs or tax on your products if I live in the European Union following Brexit?
Following Brexit, any additional customs or tax costs are covered by us on your behalf so the price you see on the website is the price you will pay.
Thu, 6 Jan, 2022 at 1:04 PM
2022 price increase
There have been several disruptions to British supply chains recently, including global freight changes, a lack of HGV drivers and the knock-on effects of B...
Wed, 19 Jan, 2022 at 12:17 PM
Can the new born cocoon on the Venus stroller be fitted in both directions?
The new born cocoon for the Venus stroller can only be fitted with baby facing away from the person pushing the stroller. This is sometimes referred to a &...
Mon, 24 Jan, 2022 at 10:54 AM
I ordered before 2pm for delivery next day and it hasn’t arrived.
As our website shows, the next day delivery guarantee is for Travel systems, Car seats and Strollers that are in stock and ordered before 2pm Monday to Thur...
Wed, 26 Jan, 2022 at 1:35 PM
My item was out of stock when I ordered and its now past the estimated delivery date.
The estimated delivery date when you placed your order was based on the most up to date stock information available at the time. On a small number of occasi...
Wed, 26 Jan, 2022 at 1:17 PM
The date I've received from the courier has now passed and it still hasn’t been delivered
Depending on the item purchased, we use a number of different couriers, for example, DPD, Hermes, Panther and Fedex. We use these companies as they provide...
Mon, 24 Jan, 2022 at 3:35 PM
I've made an order but haven't received a confirmation email.
After you have made your purchase you will receive a confirmation email with an estimated delivery date. Sometimes this lands in your junk mail, so please c...
Wed, 26 Jan, 2022 at 12:43 PM
My item was in stock, it’s now past the estimated delivery date and still hasn't been delivered.
On the rare occasion deliveries may take slightly longer depending peak periods and high demand with our couriers and can sometimes take up to 5 days. F...
Wed, 26 Jan, 2022 at 1:53 PM
My furniture order has arrived damaged
If your furniture has arrived damaged please contact the customer care team: contact@icklebubba.com In your email please include the following information:...
Mon, 21 Mar, 2022 at 12:41 PM