Stomp V3

Missing stroller frame
Thanks for getting in touch,  The seat unit frame is the same frame that you used for the carrycot.  Please see the guide below for more help:  ...
Thu, 27 Jan, 2022 at 9:00 AM
What does the Stomp chassis look like folded?
Please see image attached of the Stomp chassis/frame folded
Fri, 27 May, 2022 at 10:10 AM
Does the Stomp carrycot have straps?
The Stomp carrycot does not have any straps for your little one.  However, we do recommend buying the Luxury liner (this already comes with the Stomp V4...
Fri, 27 May, 2022 at 10:31 AM
I did not receive any instructions with my order
All our user guides can be found on our website under product information. Please see link to our website: Product user guides (  If you ...
Mon, 6 Jun, 2022 at 2:02 PM
Does the moon car seat come with an isofix base?
If you have received the Astral car seat with the Moon Travel System this car seat is not compatible with an isofix base.  This car is seat belt strap i...
Tue, 7 Jun, 2022 at 2:51 PM
How do I remove the Moon rear wheels?
Please see video attached to help you 
Tue, 7 Jun, 2022 at 3:40 PM
Does the Astral car seat come with an isofix base?
The Group 0+ Astral car seat is a first stage, rear-facing model, that is installed using the car’s seat belts – with no Isofix base required. Complying to ...
Wed, 17 Aug, 2022 at 9:42 AM
Can I buy a mattress for my Moon travel system?
We do not recommend using a mattress with the Moon travel system as this has not been tried and tested.  moon user guide v.07.21.pdf ( - ...
Fri, 10 Jun, 2022 at 10:09 AM
I am having trouble with my Galaxy isofix base
If you are having issues removing the Galaxy car seat from its base, firstly check that your car is compatible with the car seat by checking this list: vehi...
Mon, 27 Jun, 2022 at 3:54 PM
Logging Royal Mail Returns
Live chat or Fresh Desk – Customer wants to return an item suitable for Royal Mail. On Live Chat select create ticket on the right side of the screen (to ...
Fri, 12 Aug, 2022 at 1:05 PM